Volunteer Management and Motivation introduces participants to the basic principles of communication and motivation and describes the role of the Volunteer Manager in supervising volunteers.

Risk Management and Insurance defines the goal of risk management and discusses the elements of an effective risk management process. This course is designed to address the levels of risk inherent to specific volunteer positions and examine the role of insurance in risk management.

Recruitment and Retention is intended for volunteer based organizations. There is a 7-step approach to orientation and training which establishes the framework for applying a system to properly administer the volunteer application process through to placement.

Policies and Procedures is designed to provide an overview of the policies and procedures that should be in place within a volunteer organization.

Fundraising is designed to define fundraising and the grant application process including an explanation of the steps involved in organizing successful fundraising events and activities.

Communication is intended for volunteer based organizations. This program examines the way we communicate, the factors that influence communication and the increasing role of the Internet and electronic communication.

Board Governance is an introduction to the concept of board governance and explaining the roles and responsibilities of board members.

A volunteer organization cannot thrive without effective financial management. Basic Finance introduces nonprofit leaders and managers to basic financial management concepts and terminology.